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MAC's Antique Auto Parts Return Policy



RETURNED GOODS

Download the MAC's Return Form. (PDF format)

  • Parts may be returned with a valid reason within 30 days.
  • Please write, call or e-mail us BEFORE returning anything - stating your reason for the return.
  • On any returned items which are not damaged or defective, a 12% restocking fee may be charged.
  • When returning an item, please be sure to ENCLOSE A COPY OF THE ORIGINAL SALES INVOICE. Returns will not be processed without a copy of the invoice.
  • All returned items must be prepaid. Our liability is limited to the purchased price paid -- with no liability for consequential losses.
  • For no reason will returns be accepted after one year.
  • Please be advised that custom and special order items (car covers or floor mats with a logo, etc.) are non-refundable and cannot be returned.

DAMAGED/MISSING GOODS

If merchandise was damaged in shipping, or parts are missing, immediately notify the MAC's customer service team and file a claim. DO NOT DISCARD THE SHIPPING CONTAINER OR THE MERCHANDISE. Following this, call or write us for further instructions.

CORES

Please ship your core to: MAC's Antique Auto Parts, 6150 Donner Road, Lockport NY 14094 - attn: Cores Dept.

Be sure to include as much customer information as you can, because this will ensure we can properly credit you when we receive your core.

REFUNDS

All refunds are issued approximately 14 days after shipping unless items are backordered, in which case the refund, if any, will be issued approximately 14 days after the shipping of the last backordered item.

Checks must be cashed within 6 months. A replacement fee of $10.00 will apply to all uncashable or lost checks.